Procedures to Claim for the Removal of Computer Data from Computer System (Take Down Notice)

A Claimant who wishes to ask SCGC to discontinue the proliferation of certain computer data or to remove such computer data which is deemed to constitute a computer offence under Section 14 of Computer-related Offences Act B.E. 2550, as amended by Computer-related Offences Act (No.2) B.E. 2560, from a computer system of SCGC shall contact and personally submit a Complaint Form together with Supporting Documents (including Additional Supporting Documents, where applicable) to the person-in-charge at Brand Management and CSR Office of SCGC, SCG 100th Year Building, 10th Floor 1 Siam Cement Road, Bangsue, Bangkok 10800 Thailand

Only after the submission of the aforesaid Complaint Form and Supporting Documents (including Additional Supporting Documents, where applicable) shall the Company initiate the proceedings to discontinue the proliferation of the aforementioned offending computer data or to remove such offending computer data from its computer system. All copies of the documents must be certified true by the Claimant and shall be submitted to the person-in-charge in person.

List of Supporting Documents Complaint form as stipulated by SCGC

• Daily report or complaint report submitted to inquiry official or police officer (original)
  
• Identity card or government-issued card bearing the corresponding identification number of the Claimant (copy)
  
• Evidence showing change to name-surname (if any)
  
• Document or evidence submitted to inquiry official or police officer
  
• Other documents or evidence showing details of computer offence under Section 14 and damage to any user or third-party
  

Additional Supporting Documents (In case the claimant is not present in person)

• Power of attorney
  
• Copy of identity cards or government-issued cards bearing the corresponding identification number of the Claimant and his/her attorney. The attorney shall show his/her original identity card to the person–in-charge.