Society

SCGC aims to sustainably enhance the quality of life for the community, society, and the environment or Advancing Communities.

In 2009, SCGC initiated the One Manager One Community (OMOC) project which empowers all managers to play a role in caring for the communities surrounding the plants. The management staff has been assigned to each community to build up the relationship, listen to problems and suggestions from the community, participate in the development projects and empower the community. They are also responsible for communicating the company's profile as well as resolving complaints from the community as a company’s representative. This is also a role model of social responsibility among employees.

In this regard, SCGC has prepared community engagement guidelines to support all the employees in conducting engagement to enhance long-term value to the community.

SCGC places importance on responding to community needs and expectations regarding the company's operations and social responsibilities.

SCGC has been identifying and responding to community expectations through various channels including quarterly environmental committee meetings with the community participating as committees, the One Manager One Community (OMOC) project, public hearing, and engagement and survey of the community’s needs and problems and results monitoring by Community Engagement Unit at least 800 times a year. SCGC also prepared two-way communication together with the communities through social media, print media, local media channels, municipality public broadcasting, and open house for the community to visit.

We, therefore, conduct a Brand Health Check annually to survey the community's perception and attitude towards the company and study the need and interests of the community so that the company will be able to respond to their expectations and solve problems that arise in the community effectively.

SCGC has to conduct environmental study and community participation by set up public hearing program to check environmental impact and preparing corrective and preventive action before starting project construction.

We provided communication channel via emergency center all the time (24 hour/day) for collecting community problem investigate its and set up collective and preventive action to solve their problem and feedback the result to them via community complaint system.